Contact Us at Sterling Lakes

When I scheduled a maintenance visit for my apartment, the maintenance person, Bob , called ahead & then came & took care of the issue. He was very polite and… read more

When I scheduled a maintenance visit for my apartment, the maintenance person, Bob , called ahead & then came & took care of the issue. He was very polite and was able to get the job done quickly. I have lived here for 3 years, and love everything about this community read less

I recently moved into Sterling Lakes, and I couldn’t be happier with my experience so far! The leasing office team has been incredibly welcoming and helpful from the start, making… read more

I recently moved into Sterling Lakes, and I couldn’t be happier with my experience so far! The leasing office team has been incredibly welcoming and helpful from the start, making the whole process smooth and stress-free. The community is well-maintained, and my new home is everything I had hoped for – clean, comfortable, and in a great location. The staff is always responsive and ensures that any questions or concerns are promptly addressed. I highly recommend Sterling Lakes to anyone looking for a wonderful place to live. Thank you for exceeding my expectations! read less

My wife and I have lived at Sterling Lakes for just over a year and are very happy with our home, complex, staff, and amenities. Social deck grills are a… read more

My wife and I have lived at Sterling Lakes for just over a year and are very happy with our home, complex, staff, and amenities. Social deck grills are a huge plus, along with the pool in the summer time. Great location to nearby shopping, grocery stores, etc. read less

Love this apartment complex, the staff and maintenance team are really friendly and on top of everything. I had a small maintenance issue, that was fixed same day by Bob… read more

Love this apartment complex, the staff and maintenance team are really friendly and on top of everything. I had a small maintenance issue, that was fixed same day by Bob who is extremely personable and knowledgeable! read less

TRAVIS is Awesome. He fixed our front door,our patio screen,outlets. Very friendly guy. Great service.

TRAVIS is Awesome. He fixed our front door,our patio screen,outlets. Very friendly guy. Great service. read less

My wife and I have been here for two years, and our experience living here could not be better. When we initially started looking for a place to live, we… read more

My wife and I have been here for two years, and our experience living here could not be better. When we initially started looking for a place to live, we had a checklist of things we were looking for: a nice community, a safe place, a peaceful place, where we could sit out on the deck and drink coffee in the morning; we couldn’t have picked a better place to live. And besides all of these things, we were also hoping that the community staff would be friendly, which they are! I recommend anyone looking for a place to live, to check out Sterling Lakes here in Mason! read less

Wonderful apartments and wonderful staff! Maintenance is completed quickly, the grounds are well maintained, and I’m definitely renewing for another year or two to come. Would recommend to anyone in… read more

Wonderful apartments and wonderful staff! Maintenance is completed quickly, the grounds are well maintained, and I’m definitely renewing for another year or two to come. Would recommend to anyone in Mason! read less

Sterling Lakes has been our home for a couple of years. During our time here, we have found the property to be safe, quiet and family centered. I would have… read more

Sterling Lakes has been our home for a couple of years. During our time here, we have found the property to be safe, quiet and family centered. I would have no hesitation in recommending this property. Additionally, I have always found the staff to be courteous and helpful. read less

Moved in here February 23. Couldn’t ask for a better apartment complex. Office and maintenance staff are very helpful and take their work very seriously. I’ve had to speak to… read more

Moved in here February 23. Couldn’t ask for a better apartment complex. Office and maintenance staff are very helpful and take their work very seriously. I’ve had to speak to them on many occasions for various issues not really relating to the property but something else. The appliances and the build quality of the units are excellent and everything is built solidly. The garage I added on is also very nice and can fit a large and wide car. Obviously, price is high for a small apartment, but I think it is priced accordingly for the quality of the unit and the area. I value the location because I don’t drive more than a minute to get to the area I work or the gym, and this is very important as time and money is saved in commuting. Avoiding unnecessary frustration is a good thing. Amenities are also excellent and there are many nice restaurants and shops around. The company that owns the complex is family owned, so they care about their properties and are not some mega corporation or REIT that could care less. Also not a slumlord. There is high demand for the complex. I don’t like the new speed bumps but whatever makes people happy I guess. I’ll just keep frustrating people by taking 30 seconds to drive over them. read less

Moved in here February 23. Couldn’t ask for a better apartment complex. Office and maintenance staff are very helpful and take their work very seriously. I’ve had to speak to… read more

Moved in here February 23. Couldn’t ask for a better apartment complex. Office and maintenance staff are very helpful and take their work very seriously. I’ve had to speak to them on many occasions for various issues not really relating to the property but something else. The appliances and the build quality of the units are excellent and everything is built solidly. The garage I added on is also very nice and can fit a large and wide car. Obviously, price is high for a small apartment, but I think it is priced accordingly for the quality of the unit and the area. I value the location because I don’t drive more than a minute to get to the area I work or the gym, and this is very important as time and money is saved in commuting. Avoiding unnecessary frustration is a good thing. Amenities are also excellent and there are many nice restaurants and shops around. The company that owns the complex is family owned, so they care about their properties and are not some mega corporation or REIT that could care less. Also not a slumlord. There is high demand for the complex. I don’t like the new speed bumps but whatever makes people happy I guess. I’ll just keep frustrating people by taking 30 seconds to drive over them. read less

The quality of the homes & the staff is truly amazing. Isabel showed my girlfriend and I around the community and we are so excited to be apart of the… read more

The quality of the homes & the staff is truly amazing. Isabel showed my girlfriend and I around the community and we are so excited to be apart of the community. Isabel was so kind and she went over everything we felt we needed to know in order to join the priority waitlist. read less

I stayed with a friend for a couple of days in this community and I was SOOOO surprised with how beautiful and gorgeous this place is. It is also very… read more

I stayed with a friend for a couple of days in this community and I was SOOOO surprised with how beautiful and gorgeous this place is. It is also very peaceful and relaxing. I’ve been thinking about looking for a new place to live after I sell my house and I think this may just be the place. I also had the privilege to meet the staff in the front office one day and spoke with Jason. He was so nice and helpful when I had questions about joining the waitlist. read less

We are currently on the waiting list. If our experience with Isabel is any indication of the personnel and service, we can’t wait to be part of this community! Isabel… read more

We are currently on the waiting list. If our experience with Isabel is any indication of the personnel and service, we can’t wait to be part of this community! Isabel was so kind and patient as we went through the process. And, she was also extremely knowledgeable, and answered every question. read less

Sterling Lakes Community is excellent and well managed! Maintenance team is awesome and always respond quickly. Importantly, the resolution is fast and that’s what matters for residents – to be… read more

Sterling Lakes Community is excellent and well managed! Maintenance team is awesome and always respond quickly. Importantly, the resolution is fast and that’s what matters for residents – to be taken care of. read less

This place has been a million times better than our previous apartment complex. Jason and everyone at Sterling Lakes have been extremely accommodating and the apartments are beautiful and well… read more

This place has been a million times better than our previous apartment complex. Jason and everyone at Sterling Lakes have been extremely accommodating and the apartments are beautiful and well maintained. They really care about making the complex feel like a home and keeping everything clean and presentable read less

Sterling lakes is amazing with all the updated comforts of home. We have a lake view, it’s peaceful, family oriented, mature gardens, excellent, fast and professional maintenance. Friendly staff who… read more

Sterling lakes is amazing with all the updated comforts of home. We have a lake view, it’s peaceful, family oriented, mature gardens, excellent, fast and professional maintenance. Friendly staff who is always avail. This is a great place to call home. read less

The amenities this community has to offer are amazing. The quality of the apartments are also incredible. The leasing staff makes everything so easy. I’m very glad I decided to… read more

The amenities this community has to offer are amazing. The quality of the apartments are also incredible. The leasing staff makes everything so easy. I’m very glad I decided to lease here. read less

I moved into Sterling Lakes 3 days back. Would like to share my experience before leasing and at move in. Would like to share that I am new to the… read more

I moved into Sterling Lakes 3 days back. Would like to share my experience before leasing and at move in. Would like to share that I am new to the country so everything is just about new to me. 1. Before Leasing: I had got a call from Isabelle from the Leasing office about an apartment availability. I told her I am new to the country so I would have many more questions which may be very obvious to the locals. She answered all my questions patiently and was extremely respectful. I did not have a car so I requested her to do a virtual tour for me, which she did in less than 10 minutes. This was super fast response. She showed me the model apartment, every nook and corner of it. I was very happy with the way she did the tour, her responsiveness and patience. I requested her for an in person tour the same day as there is an extreme shortage of apartment availability. She scheduled one for me and she showed us around the property, the club house and every amenity available. She showed me the model apartment. The model is done up tastefully. She answered every single question about the apartment, neighborhood with utmost patience. She was very professional, she explained everything well but did not put any sort of pressure, which I had felt while touring some other apartments. My husband & I immediately decided to sign up for it. 2. During Lease agreement: The sign up process was smooth. Joey at the leasing office clarified all our doubts and helped us with the application process. The back ground check was swift and within 24 hours everything sailed through. There were several calls back and forth but everything handled professionally and with a smile by both Joey and Isabelle! Since our apartment was not ready till a few days (this was told to us before) we went back to see the model after 3 days as we wanted to take measurements for purchasing furniture. Isabelle came along with us and waited patiently as we took a closer look and the measurements. Good 45 minutes were spent but she never rushed us. 3. At Move In: Jason at the leasing office handed over the keys to apartment to us and asked us to fill the move in checklist and return in 48 hours. We requested him to come along with us to the apartment and help us with the checklist as many terms are new for us. I also requested him to explain how to use the kitchen appliances, best way to clean and so many other things. He answered everything patiently and spent nearly an hour with us at the apartment. The support from the leasing office folks is remarkable. 4. Post Move In: We signed up the checklist, and mentioned things which we felt need to be fixed/ replaced. Again discussed it in detail with Jason. He created work order for us immediately (Monday Evening) Everything handled professionally. Next morning Brian from maintenance came by. He was super fast – quickly replaced some handles, fixed a lock, took the net door and window which had small holes. In no time he was back with the fixed net door and window. Again he did everything professionally, in a timely manner and with a smile. His visit made us more than happy:) Thank you sterling lakes team. We are very happy to have made this choice! It has indeed been a awesome experience so far! Keep up the good work! read less

I moved into Sterling Lakes 3 days back. Would like to share my experience before leasing and at move in. Would like to share that I am new to the… read more

I moved into Sterling Lakes 3 days back. Would like to share my experience before leasing and at move in. Would like to share that I am new to the country so everything is just about new to me. 1. Before Leasing: I had got a call from Isabelle from the Leasing office about an apartment availability. I told her I am new to the country so I would have many more questions which may be very obvious to the locals. She answered all my questions patiently and was extremely respectful. I did not have a car so I requested her to do a virtual tour for me, which she did in less than 10 minutes. This was super fast response. She showed me the model apartment, every nook and corner of it. I was very happy with the way she did the tour, her responsiveness and patience. I requested her for an in person tour the same day as there is an extreme shortage of apartment availability. She scheduled one for me and she showed us around the property, the club house and every amenity available. She showed me the model apartment. The model is done up tastefully. She answered every single question about the apartment, neighborhood with utmost patience. She was very professional, she explained everything well but did not put any sort of pressure, which I had felt while touring some other apartments. My husband & I immediately decided to sign up for it. 2. During Lease agreement: The sign up process was smooth. Joey at the leasing office clarified all our doubts and helped us with the application process. The back ground check was swift and within 24 hours everything sailed through. There were several calls back and forth but everything handled professionally and with a smile by both Joey and Isabelle! Since our apartment was not ready till a few days (this was told to us before) we went back to see the model after 3 days as we wanted to take measurements for purchasing furniture. Isabelle came along with us and waited patiently as we took a closer look and the measurements. Good 45 minutes were spent but she never rushed us. 3. At Move In: Jason at the leasing office handed over the keys to apartment to us and asked us to fill the move in checklist and return in 48 hours. We requested him to come along with us to the apartment and help us with the checklist as many terms are new for us. I also requested him to explain how to use the kitchen appliances, best way to clean and so many other things. He answered everything patiently and spent nearly an hour with us at the apartment. The support from the leasing office folks is remarkable. 4. Post Move In: We signed up the checklist, and mentioned things which we felt need to be fixed/ replaced. Again discussed it in detail with Jason. He created work order for us immediately (Monday Evening) Everything handled professionally. Next morning Brian from maintenance came by. He was super fast – quickly replaced some handles, fixed a lock, took the net door and window which had small holes. In no time he was back with the fixed net door and window. Again he did everything professionally, in a timely manner and with a smile. His visit made us more than happy:) Thank you sterling lakes team. We are very happy to have made this choice! It has indeed been a awesome experience so far! Keep up the good work! read less

I moved into Sterling Lakes 3 days back. Would like to share my experience before leasing and at move in. Would like to share that I am new to the… read more

I moved into Sterling Lakes 3 days back. Would like to share my experience before leasing and at move in. Would like to share that I am new to the country so everything is just about new to me. 1. Before Leasing: I had got a call from Isabelle from the Leasing office about an apartment availability. I told her I am new to the country so I would have many more questions which may be very obvious to the locals. She answered all my questions patiently and was extremely respectful. I did not have a car so I requested her to do a virtual tour for me, which she did in less than 10 minutes. This was super fast response. She showed me the model apartment, every nook and corner of it. I was very happy with the way she did the tour, her responsiveness and patience. I requested her for an in person tour the same day as there is an extreme shortage of apartment availability. She scheduled one for me and she showed us around the property, the club house and every amenity available. She showed me the model apartment. The model is done up tastefully. She answered every single question about the apartment, neighborhood with utmost patience. She was very professional, she explained everything well but did not put any sort of pressure, which I had felt while touring some other apartments. My husband & I immediately decided to sign up for it. 2. During Lease agreement: The sign up process was smooth. Joey at the leasing office clarified all our doubts and helped us with the application process. The back ground check was swift and within 24 hours everything sailed through. There were several calls back and forth but everything handled professionally and with a smile by both Joey and Isabelle! Since our apartment was not ready till a few days (this was told to us before) we went back to see the model after 3 days as we wanted to take measurements for purchasing furniture. Isabelle came along with us and waited patiently as we took a closer look and the measurements. Good 45 minutes were spent but she never rushed us. 3. At Move In: Jason at the leasing office handed over the keys to apartment to us and asked us to fill the move in checklist and return in 48 hours. We requested him to come along with us to the apartment and help us with the checklist as many terms are new for us. I also requested him to explain how to use the kitchen appliances, best way to clean and so many other things. He answered everything patiently and spent nearly an hour with us at the apartment. The support from the leasing office folks is remarkable. 4. Post Move In: We signed up the checklist, and mentioned things which we felt need to be fixed/ replaced. Again discussed it in detail with Jason. He created work order for us immediately (Monday Evening) Everything handled professionally. Next morning Brian from maintenance came by. He was super fast – quickly replaced some handles, fixed a lock, took the net door and window which had small holes. In no time he was back with the fixed net door and window. Again he did everything professionally, in a timely manner and with a smile. His visit made us more than happy:) Thank you sterling lakes team. We are very happy to have made this choice! It has indeed been a awesome experience so far! Keep up the good work! read less

We love living here at Sterling Lakes! Thank you for always getting to us promptly for any maintenance work. Keep up the fantastic work.

We love living here at Sterling Lakes! Thank you for always getting to us promptly for any maintenance work. Keep up the fantastic work. read less

Moved in to Sterling Lakes in April after having a bad experience with another local apartment complex. This place is a dream compared to my previous apartment! Jason and the… read more

Moved in to Sterling Lakes in April after having a bad experience with another local apartment complex. This place is a dream compared to my previous apartment! Jason and the rest of the staff have been incredibly helpful and accommodating, and maintenance is amazing. There were a few touch points in the apartment upon moving in that needed maintenance (door handle, ice maker, etc), and each maintenance request that I submitted online in the morning would already be resolved by the time I came home for lunch SAME DAY. Front office is also fantastic at returning calls if they happen to miss them. An overall awesome experience! read less

The most polite people I have ever met living somewhere. I feel safe in this complex, I feel respected. The view is amazing. It’s so much fun and well deserving…. read more

The most polite people I have ever met living somewhere. I feel safe in this complex, I feel respected. The view is amazing. It’s so much fun and well deserving. Feeling blessed. read less

Love this place! It is very well maintained and beautiful. Front office is very helpful. Our freezer stopped working. Two guys from maintenance came and quickly figured out the issue… read more

Love this place! It is very well maintained and beautiful. Front office is very helpful. Our freezer stopped working. Two guys from maintenance came and quickly figured out the issue and sorted it out for us. Appreciate the quick turn around time and how responsive and responsible they are! Thank you very much! read less

Nice apartments great amenities. I love the kitchen and any time I need to contact maintenance it gets done in a day they’re timely and do a good job. Really… read more

Nice apartments great amenities. I love the kitchen and any time I need to contact maintenance it gets done in a day they’re timely and do a good job. Really happy with the complex as a whole read less

We stayed at Sterling for a little over a year and had a great experience. Everyone was extremely helpful, from the leasing team to anything maintenance related. The maintenance team… read more

We stayed at Sterling for a little over a year and had a great experience. Everyone was extremely helpful, from the leasing team to anything maintenance related. The maintenance team went above and beyond to help with anything we needed, including hang up our ceiling fans and making sure our washer and dryer were installed correctly. Definitely check out Sterling if you are looking for an apartment in the Mason area. read less